Employee Management | 5 key skills every manager needs to know

After lots of hard work it’s a huge achievement to be promoted to a managerial position. Employee management is exciting knowing you have the power to implement positive changes within the business, but it can also seem a little overwhelming. Mangers are what shape an organisation. After all, people often say “you don’t quit a job, you quit your boss”. In order to make a good impression and start on the right foot, we would recommend reading our key skills required to create a work environment your employees can thrive in.

1. How to nurture talent
You will build your employee relationships and make a big impact on the business by nurturing talent. Drawing on people’s strengths and developing employees’ weaknesses is the key to employee management. When employees realise they’re growing and developing they become driven to achieve more. Setting goals, advancing and nurturing talent helps increase employee’s longevity within the business.

When you invest time, effort and resources in your staff, their moral, productivity and drive all increases. This drive within employees is a great reflection on a manager’s skills. Career development and talent growth is right at the forefront of each employees’ one to one.

2. How to provide constructive feedback
Feedback is one of the most helpful things a manager can provide in order to help employees grow and develop within their career. Constructive feedback creates trust and improves employees’ performance, so this is a skill every new manager needs to take note of and develop.

Providing regular feedback reduces any negativity because when you provide consistent feedback this is seen to build manager and employee relationships and provides a clear career path. It’s important to give both positive and negative feedback regularly so employees know where they stand. In addition to this, asking your workers what they need from you allows them to feel included and provides you with useful feedback.

3. How to increase productivity and staff morale
Increasing productivity and staff morale is a main goal for many managers because this is a sign of positive change within the team. We all have to remember what it was like being an employee ourselves – No employee likes all work and no play, so bear this in mind and inject some team building activities to create a healthier environment.

Every employee is different but we all like appreciation, this could come in the form of an email, reward or verbal praise. Creating that feel good factor creates a positive environment which reduces staff turnover. In addition to this, every manager needs to consider staff burnout and actively look to reduce this in order to increase productivity and staff morale.

4. How to deal with conflicts and disagreements
No one likes to deal with conflicts or disagreements however this comes with the management promotion.
It can be awkward and difficult but as a manager you should always remain neutral and base any judgement on facts alone. Nip any conflicts within your team in the bud to avoid any animosity within the office. This can be done by sitting both parties down and coming to a reasonable solution all whilst remaining unbiased will help maintain a strong work culture.

A good manager will take steps to deal with any conflict before it potentially escalates further. Refer to your employee handbook and speak to your HR adviser for help and advice.

5. How to negotiate effectively
Negotiating is a great employee management skill to help bridge the gap between employee and manager. Having been an employee at one stage in your career it’s important to understand, relate and sympathise with your employees however, there are times when compromisation is key.

This skill is required regularly so we would recommend considering the pros and cons of an issue and work as a team to create a solution to ensure all parties feel they’ve contributed to the final outcome. When it comes to salaries, we would suggest explaining why their salary is where it is right now and what your employee needs to do to improve it. This is helpful for both parties. Always remind employees you’re all working towards the same goal.

If you are in need of any HR help or support when it comes to employee management, please don’t hesitate to get in touch with our award-winning team of HR advisers, we can guide you on the right path to becoming a successful manager.

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